Graduate Programs
Problems with your computer or online course? We can help
At Globe University/Minnesota School of Business (GU/MSB), our online Help Desk is staffed more than 90 hours each week. It is a student’s first stop for support questions and issues. You can contact the Help Desk by phone, fax or e-mail. You can also visit the Help Desk’s web page.
More than just an online Help Desk
The online Help Desk, in addition to troubleshooting computer and communications problems, offers a variety of tutorials that help students take full advantage of the software they use in their online classes. Some of these tutorials include:
- Blackboard
- Connect Blackboard to Facebook
- eFolio Tutorial - Build an Online Resume
- Elluminate Live! Web Conferencing System
- E-mail Tutorials
- Additional E-mail Questions
- Office 2007 - Save a document for Office 97-2003
- Office 2007 - What's New in Office 2007 Handout
- Office 2007 - What's New in Office 2007 Recorded Training
- Online Student Portal
- Pronto - Instant Messaging Through Blackboard
- Resource Links
- SkillSoft Tutorials
- Smarthinking Tutorials
- Spyware/Virus
We’re here for you
Providing a strong online Help Desk is just one of the ways that GU/MSB works to help students succeed. If you’ve never done it before, taking an online class means facing the unknown. Rest assured that the knowledgeable and helpful staff at the Help Desk will get you over the rough spots and start you down the road to trouble–free online learning.
Find out more
To learn more about our online programs and how our Help Desk is a critical link between students and their online classes, call us at 877-609-8889 or send an e-mail for more information.